To obtain a copy of your medical records

How do I access or get a copy of a document from my file?

The form must be completed, signed, and sent to the RLS medical records department where the medical information (medical file) to be consulted is located. The access request must specify which documents, what period (dates) are covered by the request, the response method, the names, and email addresses of the person to whom the documents must be sent, if applicable.

For an emergency or to obtain additional information, do not hesitate to contact the medical archives department of the establishment concerned.

Fees for requested medical information documents

If there are fees for obtaining documents contained in the medical file, they are payable before processing the request. The applicant will be notified upon receipt of the application, and you will be notified in advance.

If you consider that a correction of information is necessary in your file because there is inaccurate, incomplete, or ambiguous information, the user has the right to request a modification.

When drafting a request for correction, the applicant must provide the following mandatory information: their last name, first name, date of birth, address, and daytime telephone numbers to contact them. It is important to mention what documents need to be corrected and the information deemed inaccurate, incomplete, unclear, or if their collection, retention, or communication is not authorized by law. You must attach any documents to support your request, if applicable.

The request must be made in writing, signed, and sent by email to the medical archives of the RLS where the medical information (medical file) to be corrected is located. Please refer to the contact information mentioned above.