Movement of users

CIUSSS has developed a procedure for the application of rules on moving users:

  • Between institutions
  • 65 and older
  • Transferred by Air medic Evacuation of Quebec (EVAQ)
  • In need of and at the request of their physician, for care and services not available in their region
  • Aboriginal users registered with the Department of Northern Indian Affairs of Canada (INAC)

The document specifies, among other things, the role and responsibility of users, physicians, institutions and the CIUSSS. It sets out the procedures for the application and payment requirements.


  • See the documents
  • Movement out the region

Are you a resident of Quebec and live in Saguenay – Lac-Saint-Jean? Has a doctor,  working for a regional hospital or a doctor of the CIUSSS prescribed services provided by the Régie de l’assurance maladie du Québec (RAMQ) and are not available or accessible in the region? You must travel more than 200 kilometers to receive services prescribed by a doctor. The regional hospital where you reside determines the financial assistance you are entitled to.

For more information on eligibility for obtaining financial assistance, the amounts allowed and the steps required by the patient see the following document:

This traduction is made possible through the contribution from the English Community Organization – Saguenay-Lac-Saint-Jean (ECO-02).