For community, political and economic partners

On this page :
Telephone line for regional partners
Telephone line – Breaking the isolation and loneliness
Community organizations
Resources for the homeless
Intermediate and family-type resources (RI-RTF)
Private residences for seniors (RPA)
Outreach tools in your community
Links and documents for resources, who prepare, distribute meals or provide food aid
How to talk to children
#JeContribue

Want more information on what to do in your community?

Telephone line for regional partners

The Regional Public Health Department has made an information hotline available to answer questions from our community, political and economic partners, as well as health professionals.

Contact us at 418 541-1052 from 8 a.m. to 8 p.m.


Telephone line * to break the isolation and loneliness

The Moment of Kindness is a telephone line available to anyone in Saguenay – Lac-Saint-Jean wishing to receive a call to make his or her socially isolated situation easier. This will give you the opportunity to chat with a volunteer for a few minutes.

➡️ In order to receive a call from a volunteer, you must complete the form by clicking on the link. Allow 24 to 48 hours to get the first call.

* This line is not an emergency line. It does not replace the 811 or 1-877-644-4545 lines.


Community organizations

Guidelines for community organizations in the context of the COVID-19 pandemic.


Resources for the homeless

Advice and preventive measures – March 13, 2020


Intermediate and family-type resources (RI-RTF)

Roles and responsibilities of health and social services institutions and RI-RTF
Information and guidelines- March 17, 2020
Additional information – March 18, 2020


Résidences privées pour aînés (RPA)

Details for non-essential activities – March 15, 2020
RPA guidelines – March 17, 2020

Info-RPA – Coronavirus edition – no 1 – March 16, 2020 – 11:15 a.m.
Info-RPA – Coronavirus edition – no 2 – March 16, 2020 – 2 p.m.
Info-RPA – Coronavirus edition – no 3 – March 16, 2020 – 4 p.m.
Info-RPA – Coronavirus edition- no 4 – March 18, 2020 – 10 a.m.
Info-RPA -Coronavirus edition- no 5 – March 19, 2020 – 2 p.m.
Info-RPA –Coronavirus edition – no 6 – March 20, 2020 – 1 p.m.


Outreach tools

Affiche lavage des mains obligatoire


Links and documents for resources preparing, distributing meals or providing food aid

Questions/réponses sur la COVID-19 et les aliments
Outil pour l’assainissement des surfaces et équipements
Questions/réponses concernant la livraison de repas à domicile (section «personnes à risque»)
Questions/réponses concernant la question de la survie du virus sur les surfaces (symptômes, traitement et prévention)
Questions/réponses concernant les ressources humaines
Désinfectant pour surfaces dures
Recommandations CIUSSS Saguenay–Lac-Saint-Jean
Popotes roulantes


How to talk to children

Do your children have questions about the coronavirus? Here is a link that leads to an original capsule produced by the National Independent Information Cooperative (CN2i) for Télé-Québec’s brand new Canal Squat : see the video.

Need help in teaching the importance of hand washing to your children?

Froton is a raccoon who has been supporting health professionals in the region in this mission for some years now

Here are some tools :
Étape du lavage des mains (affiche)
Coloriage à imprimer
Cycle du lavage des mains accessible
La chanson de Froton


Are you interested and available to contribute to the efforts of the health network? You belong here with us. #JeContribue

You do not need health and social services experience or training to provide help.

➡️ Sign up here : bit.ly/jecontribueSLSJ